Returns and Exchange

Products can be exchanged within 7 days from the date of delivery. To be eligible for an exchange, the product must be unused, unworn, unwashed, and in its original condition, with all original tags, packaging, and invoice intact.

We only accept exchanges for defective, damaged, or incorrect products delivered by us. Customers are requested to contact our customer support within 3 days of delivery and provide clear pictures/videos of the received product and the issue.

After our team reviews and approves the request, we will arrange an exchange for the same or an available product of equivalent value.

Please note that sale/discounted items, clearance items, and products purchased during promotional offers may not be eligible for exchange.

Due to differences in mobile screens, monitors, lighting, and photography, the actual color of a product may vary slightly from the images shown online. Color variation alone will not be considered a valid reason for exchange.

For hygiene and safety reasons, used, washed, altered, damaged, or worn products cannot be exchanged.

Refunds

We follow a No Refund Policy for products that are correctly delivered and meet the product description.

Refunds may only be considered in exceptional circumstances, such as when the ordered product is unavailable and a suitable replacement cannot be provided.

In case of an approved refund, the refund will be processed through the original payment method where applicable. Shipping and delivery charges are non-refundable.

Please allow reasonable processing time after approval of the refund request.

Order Cancellation

Orders can be cancelled before they are processed or dispatched.

Once an order has been processed or shipped, it cannot be cancelled and the Returns and Exchange Policy will apply.

We reserve the right to cancel an order in certain circumstances, including:

• Product being out of stock

• Incorrect product pricing or technical errors

• Incorrect or incomplete customer information

• Payment failure or authorization issues

• Any other issue that prevents us from fulfilling the order

If an order is cancelled by us after payment has been received, the applicable amount will be refunded according to our refund process.

Contact Us

For returns, exchanges, or order-related queries, please contact our customer support team through the Contact Us page or the contact details provided on our website.